Sometimes things go unnoticed in life, we take them for granted as they sit quietly in the background but, when disaster strikes, we call upon them like they are some kind of fourth emergency service. It all sounds very dramatic now but that is just how we feel when we experience IT problems and we reach for live chat to summon support from the helpdesk. Behind LEAP’s LiveChat is an extensive resource of help and support designed for clients so that they can reach out for assistance should they ever need to do so. Chat support has been made available via the LEAP Community pages which … [Read more...]
Empowering law firms to shape the future of legal software
As far as ideas go, the legal practice management software provider LEAP has had a few but every now and then a really good one comes along. The LEAP Ideas Hub is one of those and is essentially a public forum designed for clients to voice ideas and new features which can then inform the direction of the software development. The Ideas Hub epitomises community by offering a platform for LEAP users to recommend new features and updates and, ultimately, tailor the software to users’ needs and desires. The Ideas Hub functions as a bolt-on to the LEAP community – an online user manual available … [Read more...]
New LEAP App is changing how lawyers manage probate
Probate work is highly administrative and due to its delicate nature must be carried out with great care and attention. This often causes conflict with the need to work efficiently. Throughout the past year, LEAP has added significant new features to its practice management solution so that lawyers practising probate can increase profits but keep the process as short and painless as possible for the client. The latest feature from LEAP’s innovative and industrious software development team is the LEAP Probate App. As with all new features in LEAP, the app is built with the end-user in … [Read more...]
4 steps to paperless law firm utopia
Step 1: Getting into the cloud Getting into the cloud is really only the beginning of the paperless journey but an essential step at that. After successfully migrating your data from clunky old vulnerable servers to the shiny new cloud – the benefits and possibilities are quite simply endless. Not only is your law firm’s data security enhanced – take Amazon Web Services’ (AWS) military-grade servers as one example of a robust off-site solution – but it also means that you have entered into a world of online solutions where opportunities are opened up through a range of powerful tools and … [Read more...]
Talent management within law firms: The 3 key benefits of digitalisation
With the UK facing the biggest skills shortage in decades and Brexit threatening the status quo further still, remote working could just be the key that law firms have been looking for. In fact, remote and flexible working has become more popular than ever for law firms and businesses across the UK. Many studies have shown that remote working allows employees to be more productive and happier and having the choice to either work from the office or remotely gives staff a sense of freedom and wellbeing. Benefit 1: Widens the net for capturing new talent By implementing mobile technology … [Read more...]
LEAP launches major revision of Legal Aid software
Firm shows commitment to legal aid market with major software revamp LEAP, the world’s leading cloud software provider for small to mid-sized law firms, announces the launch of its new Legal Aid software. LEAP now provides a completely integrated Legal Aid software package including case management, time recording and billing solution. The firm provides a comprehensive solution for both Criminal and Civil matter types for Legal Aid work in England and Wales. LEAP works closely with the Legal Aid Agency, making regular enhancements to its software to ensure it is up to date with the … [Read more...]
The rise of the digital lawyer
Work is no longer a place – it’s an activity. Technology and innovation continues to drive change and none more so than in the legal profession. Times have moved on since the days when lawyers would be noticed dashing out of a law firm carrying a laptop in one hand and furiously typing on a BlackBerry device in their other. As hardware moves on, so does software, and lawyers now find themselves at a stage where the lines between work and leisure are so blurred that they now have the choice to work wherever they like. They may even find themselves lying on a beach and dealing with their … [Read more...]
10 Essential Steps to Renewing your Law Firm’s Professional Indemnity Insurance
Professional indemnity insurance (PII) is mandatory for any solicitor’s practice. The costs are significant and the time expended on various forms can make it a harrowing experience. Firms often complete the proposal form, send it off and wait for the terms, wondering if the costs have risen or if they will struggle to find cover. However, this doesn’t have to be the case. Through careful planning and partnership with the right broker, you could not only make the process easier but also save money. Below are a few simple steps to consider when renewing your PII. Start the renewal … [Read more...]
Digitisation of conveyancing: a key opportunity for law firms to innovate
With buying and selling a home still typically taking months to complete, private sector businesses are leading the innovation charge to drive transformation and reform. Conveyancers that resist digital transformation face a challenge to keep up. The digitisation of conveyancing, also known as e-conveyancing, is regularly mooted in the media as something for the future, with the government attempting to take a leading role in reforming how people buy and sell houses, which remains a process filled with bottlenecks and flaws. When the Land Registry set out its priorities for an ambitious … [Read more...]
Practice management software: 4 steps to a successful data transfer
Honesty and realistic expectations throughout the buying process When making the decision to transfer data to a new practice management system, it is imperative that your new service provider is honest and sets realistic expectations on what they can deliver early on in the buying process. It is often the case that overzealous sales people promise something they cannot deliver. The transfer process should be a partnership between the firm and the software provider, requiring time and effort from both parties. For law firms, being briefed and involved in process from the beginning helps to … [Read more...]
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